Returns & Exchanges
At Betacraft, we stand by the durability and quality of our workwear; if your gear isn't the right fit or meets your expectations, you can return it within 30 days of purchase. All returned items must be in their original condition, unworn, and with tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the items securely in their original packaging, ensuring all manufacturer tags and labels remain intact to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or post office.
- 4.Quality Check and Refund
Once our warehouse team inspects your return for quality compliance, we will process your refund or dispatch your exchange within 5-7 business days.